This policy describes the types of information we may collect from you or that you may provide when you visit the website www.repairpricer.com or the platform found at resolv.repairpricer.com (collectively, the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect: (1) on the Website; (2) in email, text, and other electronic messages between you and the Website; and (3) through application programming interface (API) integrations.
This policy does not apply to information collected by: (1) us offline (other than through specified integrations) or through any other means, including on any other website operated by the Company or any third party (including our affiliates and subsidiaries); or (2) any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.
INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
We collect several types of information from and about users of the Website, including information: (1) by which you may be personally identified, such as name, postal address, e-mail address, or telephone number (“Personal Information”); (2) that is about you but individually does not identify you, such as property data and product and service preferences (which can include certain Personal Information that has been de-identified); and (3) about your internet connection, the equipment you use to access the Website, and usage details.
We collect this information directly from you when you provide it to us and automatically as you navigate through the site (information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies), and from third parties, for example, our business partners. Our business partners collect certain information about you for the purposes of providing, maintaining, or improving products and services to you, we may use this information to conﬁrm your identity, contact you, offer products and services, provide customer support (or other platforms where you may reach us), operate your account with us, and invoice you.
Information You Provide to Us
The information we collect on or through the Website may include
Information that you provide by filling in forms on the Website. This includes information provided at the time of registering to use the Website, subscribing to our service, signing up to receive our newsletter, posting material, or requesting products or services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with the Website.Records and copies of your correspondence (including email addresses) if you contact us.Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through the Website (such as quote request information) and of the fulfillment of your purchases. You may be required to provide financial information before purchasing a product or service through the Website.Your search queries on the Website.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with the Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to the Website (such as traffic data, location data, logs, and other communication data and the resources that you access and use on the Website), and information about your computer and internet connection, including your IP address, operating system, browser type, and language.
The information we collect automatically includes personal information or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve the Website and to deliver a better and more personalized experience, enabling us to: (1) estimate our audience size and usage patterns; (2) store information about your preferences, allowing us to customize the Website according to your individual interests; (3) speed up your searches; and (4) recognize you when you return to the Website.
The technologies we use for this automatic data collection may include:
Web Beacons. Pages of the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). If you prefer not to be tracked in this way, you should not click on text or graphic links on the Website or emails.
Other Third Parties. We also may collect or receive information from third parties, such as Facebook and other third-party social media sites.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
HOW WE USE YOUR INFORMATION
We use information that you provide to us or that we collect about you, including any personal information:
To maintain and improve the Website, its contents, and our products and services to you.
To analyze and understand how our products and services are used.
To provide you with information, products, or services that you request from us and our third-party marketing partners.
To provide customer support and ensure security of your account.
To administer our rewards and promotional programs.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to the Website or any products or services we offer or provide through it.
To solicit your feedback and allow you to participate in interactive features on the Website.
To protect the rights, property, security, or safety of the Company, our customers, or others.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
￼￼We may also use your information to contact you about our own and third-party goods and services that may be of interest to you. If you do not want us to use your information in this way, please send us an email with your request to firstname.lastname@example.org. For more information, see Choices About How We Use and Disclose Your Information.
We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
DISCLOSURE OF YOUR INFORMATION.
To our parent company, subsidiaries, joint ventures, affiliates, or other companies under common control with us.
To contractors, service providers, and other third parties we use to support our business (such as to provide you with information, products, services, or customer support on our behalf).
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about users of the Website is among the assets transferred.
To third parties to market their products or services to you if you have not opted out of these disclosures. For more information, see Choices About How We Use and Disclose Your Information.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical, or otherwise legally actionable.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
The categories of personal information we may disclose include your name, postal address, e-mail address, telephone number, payment information, driver’s license number, date of birth, or social security number.
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION.
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email with your request to email@example.com.
Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties' products or services, you can opt-out by updating your user preferences via email subscription management tools on the Website or sending us an email stating your request to firstname.lastname@example.org. If we have sent you a promotional email, you can opt-out of future such communications by following any unsubscribe instructions provided in our communication. Such opt out mechanisms do not apply to information provided to the Company as a result of a product purchase or other transactions.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by sending us an email stating your request to email@example.com.
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI's website.
Residents of certain states, such as California, Nevada, Colorado, Virginia, and Utah, may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.
ACCESSING AND CORRECTING YOUR INFORMATION.
You can review and change your personal information by logging into the Website and visiting your account profile page.
You may also send us an email at firstname.lastname@example.org to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change or delete information if we believe the change or deletion would violate any law or legal requirement, cause the information to be incorrect, or if the information needs to be maintained without modification for administrative or security purposes.
Residents of certain states, such as California, Nevada, Colorado, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.
YOUR STATE PRIVACY RIGHTS.
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.
Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:
Confirm whether we process their personal information.
Access and delete certain personal information.
Opt-out of personal data processing for targeted advertising and sales.
Colorado, Connecticut, and Virginia also provide their state residents with rights to:
Correct inaccuracies in their personal information, taking into account the information's nature processing purpose.
Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.
To exercise any of these rights or appeal a decision regarding a consumer rights request, please send us an email stating your request to email@example.com.
Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out right may submit a request to us at firstname.lastname@example.org. However, please know we do not currently sell data triggering that statute's opt-out requirements.
THE WEBSITE IS NOT DIRECTED TO CHILDREN.
The Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16.
If you are under 16, do not use or provide any information on the Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive features of the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce this policy by instructing their children to only provide information over the internet with their permission.
If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at email@example.com.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, disclosure, and destruction. Please understand, however, that no security system is impenetrable and the transmission of information via the internet is not completely secure.
Although we do our best to protect your personal information, we cannot guarantee the security of our databases, or any information transmitted over the internet. Any transmission of personal information is at your own risk. In particular, e-mail sent to or from the Website may not be secure, and you should therefore take special care in deciding what information you send to us via email.
We are not responsible for circumvention of any privacy settings or security measures contained on the Website. If you have reason to believe that your interaction with us is no longer secure (e.g., you feel that the security of your account has been compromised), please contact us at firstname.lastname@example.org immediately.
Additionally, the safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website. The information you share in public areas may be viewed by any user of the Website.
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